I bought this generator to run my sump pump after the power had been out for 4 days. The storm dropped 3+ inches of rain and then 31+ inches of snow on us back to back. After the skies cleared, the temp went to 60 degrees and everything was melting, turning my basement into a swimming pool. I went to Cabelas in Rapid City and picked up my generator. One bright spot is that everyone needed a generator and was buying them and Cabelas didn't gouge anybody. I brought this generator home and after the initial set up, it did the job, but would only run for five or ten minutes at a time. I didn't have time to deal with it at the moment, so I kept priming the fuel system to make it run. After the power came back on, I called Powerhouse and told them my problem. They were more than helpful. They called around Rapid City looking for someone to service the gen. After an hour, they called me back and said that they had no one in the area to do the work. I asked if they would send me the parts so I could fix it. They said yes, and shipped it overnight to my front door. The vacuum operated fuel pump was bad. After a couple of hours of disassembly and R2-ing the fuel pump, and all the fuel lines (to make sure there were no blockages) the generator runs like it should. I load tested it repeatedly and its perfect. If you buy this brand of generator and it won't run for more than a few minutes, and the fuel filter is full of gas, most likely the fuel pump is your problem. The pertinent numbers are below: Coast part number: 384057 Product number: 69426 Manufacturer number: 09040208 Description: Fuel pump
This is a very nice gen and it works very well. The only issue I had was that it outside case was a little loose in one spot and was vibrating against the motor creating a loud vibration. Once I fixed this with some foam tape it ran very quiet and has been flawless since.